Muhamad Nova(1), Indah Utami Chaerunnisah(2*), Ni Kadek Herna Lastari(3),

(1) Politeknik Negeri Bali
(2) Politeknik Negeri Bali
(3) Politeknik Negeri Bali
(*) Corresponding Author


In the light of seeking the proper e-assessment media, Quizizz application may offer some features which could support the online assessment process. Yet, potential issues on the obstacles faced in using the application for e-assessment have not been deeply investigated. The current study aimed at investigating the potential challenges in utilizing Quizizz as a formative e-assessment media in English for Tour Operations class. The current study took place in one vocational higher education. 38 vocational students were invited to take part in the study, but only 30 vocational students agreed on the consent. The current study applied a qualitative approach and took a case study design. Classroom observation, questionnaire distribution, and interviews were conducted to gain the data. For the data analysis, the current study implemented three qualitative data analysis phases, namely reducing data, displaying data, and drawing conclusions. As a result, the current study revealed that the majority of vocational students experienced some challenges in using Quizizz during the e-assessment process. They admitted that they had internet connection problems, limited time duration, device problems, and technical skill problems. It indicated that the application could raise some potential problems during the e-assessment process. It is suggested that, during the utilization of this application, the English teacher or lecturer needs to reassure the vocational students’ capacity in taking the e-assessment and to offer any assistance for students facing problems during the e-assessment process.


e-assessment; English for Tour Operations; formative assessment; technology obstacles; Quizizz


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